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Professional Development & Continuing EducationIT Managers Program

Comprehensive leadership training for IT managers currently serving or aspire to serve in leadership positions in the government, public & private sector.

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Class Location/Format

**The 2024-2025 IT Leaders – IT Managers Program will be delivered VIRTUALLY*, via Microsoft Teams – with live presenters and facilitators.**

*While we are planning an all-virtual format, there may be a potential opportunity for a few select in-person sessions and/or networking opportunities throughout the program, for those who are able to attend in-person at Harrisburg University. Those who are not local or choose to not attend in-person will still be able to attend all sessions virtually. More information and details will be provided to program participants when/if we are able to hold any “hybrid” sessions during the course of the program.

About the Course

The IT Managers (ITM) Certificate Program focuses on the management aspects of information technology and is designed to:

Empower IT Managers with the needed management and leadership skills essential for senior IT Professionals.

Provide information and tools to lead their organization; manage their team effectively; and support the organization’s leadership in executing key objectives

Led by program facilitators, individual seminars are presented by subject matter experts, and include guest speakers, panel discussions and interactive group exercises.

The IT Managers (ITM) Certificate Program is part of the overarching IT Leaders (ITL) Program, which includes the IT Executives Program. The combined program provides many benefits, including the opportunity for IT Executives and IT Managers to interact during many educational sessions, as well as, breaks and lunches. Interaction and collaboration between IT Executives and IT Managers provide a better understanding and perspective of each other’s role.

Wherever relevant, topics will be addressed in the context of planning and response to unexpected events. Lessons learned from those in class will further enhance the knowledge of ITL attendees.

Target Audience

The IT Managers Certificate Program is specifically designed for employees who currently serve or aspire to serve in positions focuses on managing the delivery of IT services and projects within their respective organizations.

Curriculum

The curriculum reflects the input of those who serve or have served in the most senior IT positions in the private and public sectors. Participants actively engage with presenters and colleagues on topics important to IT Managers in today’s workplace.

Learning Methods

The course is comprised of presentations, group exercises, networking, peer learning and a capstone class project.

Schedule and Topics Covered

Classes meet two (1.5) days per month (*except where otherwise noted)

Full days are held from 9:00 am – 4:00 pm.

Half-days are held from 1:00 pm – 4:00 pm.

Module 1: IT Leader’s Role in the Digital Age*
Module 2: Leadership Styles, Emotional Intelligence & Trusting Relationships
Module 3: Business Strategies & Strategic Planning Tools
Module 4: 360 Communications, Negotiation Techniques & Selling Your Ideas
Module 5: Data-Driven Decision Making for Leaders
Module 6: Understanding & Leading Organizational Change / Agile, Lean, & Project Management
Module 7: Continuity of Operations (COOP) / Cybersecurity
Module 8: Digital Organizations, Innovation, & Emerging Technologies*
Module 9: Capstone Presentation & Graduation*

*IT Managers program meets for 2 full days.

Pre-Requisites (Qualifications)

In order to be considered for the IT Managers program, an employee must be nominated by their organization’s CIO/IT Manager or other senior executive and have:

Mid to upper level Management classification; AND
Two years’ or more experience in IT operations or managing projects in the following core functional areas: application development, project management, computing and network, information systems security, or telecommunications.

Expectations & Class Attendance Policy

Some sessions will require pre-readings such as articles, case studies, or research. Significant preparation time is not expected, given attendees have a “day job.”

Attendance at a minimum of 90% of the sessions is required.

Certificate of Completion, Credits & PDUs

Certificate
Graduates of this program will earn Harrisburg University’s Information Technology Manager Certificate of Completion.

Credits
Graduates of the course will also be awarded six (6) academic credits that can be applied to a Master’s degree at Harrisburg University.

Professional Development Units (PDUs)
Graduates of the program are eligible for up to 135 Professional Development Units (PDU) through the Project Management Institute (PMI).

TUITION FEE

2024/2025 TUITION FEES*

Private-Sector/For-Profit Organizations/Self-Employed: $3,165
Public Sector/Non-Profit Organizations: $2,565

*Those accepted into the program or their organizations are responsible for the per-participant cost of the program. Tuition fee is not collected at time of application. Accepted applicants of the program will receive a tuition invoice at a later date.

Application Process

Application Deadline: Friday, September 20, 2024

Candidate Application

Candidates will complete an application form to present their learning goals, past experiences, expertise, and knowledge they will bring to the cohort for consideration. [CLICK ON “APPLY NOW” AT THE BOTTOM OF THIS PAGE]

Required: Letter of Support/Recommendation
A letter of support/recommendation is also required from the candidate’s supervisor.

Candidates should provide the following information to their supervisor for letter submission:

The letter should include current position and responsibilities of the applicant, along with skills, knowledge, and any special projects for which the applicant is responsible.

The letter should be addressed to “ITM Directors” and emailed to ProfessionalEd@HarrisburgU.edu with the subject line as, “ITM Nomination Letter for [YOUR FIRST AND LAST NAME]”

Note: Your application will not be considered complete until your letter of support/recommendation has been received.

Acceptance Notification

Applicants will be notified whether they have or have not been accepted into the program. At that time, accepted applicants will receive full course details and information on Orientation.

Recent ITM Graduates

Watch the 2023-2024 IT Leaders Certificate Program Graduation Recording

Now Accepting Applications for the 2024-2025 IT Leaders – IT Managers (ITM) Program.

APPLY NOW

Format & Location:

The 2024-2025 IT Leaders – IT Managers Program will be delivered VIRTUALLY*, via Microsoft Teams – with live presenters and facilitators.

Class Time*:

Tuesdays – 1:00 pm – 4:00 pm, EST/EDT

Wednesdays – 9:00 am – 4:00 pm, EST/EDT

*except on select dates where ITM’s will attend two full days of sessions; see full schedule

Application deadline:

Friday, September 20, 2024

All applications and nomination letters are due by this date.
See the “Application Process” above for detailed information.

Application Status Notification:

Friday, September 27, 2024

All applicants will be notified of their acceptance or non-acceptance into the program by this date

Class Dates

2024-2025 IT Managers (ITM) Cohort Schedule

*IT Managers will attend full day sessions on both days from 9:00 am – 4:00 pm.

Module #/Topic	Days	Dates
Orientation	Friday	October 4, 2024
Module 1 – IT Leader’s Role in the Digital Age	Tuesday-Wednesday	*October 8-9, 2024
Module 2 – Leadership Styles, Emotional Intelligence & Trusting Relationships	Tuesday-Wednesday	October 29-30, 2024
Module 3 – Business Strategies & Strategic Planning Tools	Tuesday-Wednesday	December 3-4, 2024
Module 4 – 360 Communications, Negotiation Techniques and Selling Your Ideas	Tuesday-Wednesday	January 7-8, 2025
Module 5 – Data-Driven Decision Making for Leaders	Tuesday-Wednesday	February 11-12, 2025
Module 6 – Understanding & Leading Organizational Change / Agile, Lean, and Project Management	Tuesday-Wednesday	March 11-12, 2025
Module 7 – Continuity of Operations (COOP) / Cybersecurity	Tuesday-Wednesday	April 15-16, 2025
Module 8 – Digital Organizations, Innovation, and Emerging Technologies	Tuesday-Wednesday	*May 20-21, 2024
ITE/BRM Capstone Presentations ITM Class Project Presentation/ITL Year In Review Session/Graduation	Monday-Friday	*Week of June 9-13, 2025

Note: Order of Module topics subject to change, based on speaker availability.

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Graduate Testimonials

“The course has made me examine the kind of leader I am, how I manage, and whether I communicate enough of effectively. I have learned many new things I can apply to all of these aspects.”

“This was one of the best training courses I have ever taken in my career – not just at CWOPA but in general. Not only is it a good ‘general’ training for any manager or leader, but it is very specifically tailored to IT Managers and there are no other training’s offered locally that compare in content or quality.”

“I’ve been able to apply techniques learned in class to change my approach on how to manage my team and the diverse skillsets and work styles.”

Our Centers and Institutes The Government Technology Institute (GTI)

Harrisburg University’s Government Technology Institute is a driving force in educating IT Leaders, empowering them with increased skills to make “Good Government Great Government.” GTI connects government technology leaders with the expertise of its sponsors, as well as Harrisburg University faculty and advisors. Through its education, training, resources, and networking, Government Technology professionals use GTI to explore and collaborate on successful, cost-effective technology solutions.

Under the leadership of GTI Executive Director Charlie Gerhards, the GTI and its affiliated centers support learning, IT innovation, entrepreneurship, and intergovernmental collaboration that enhance the management, and leadership skills of the government workforce involved in information technology.

Learn More

ADA Statement: HU is committed to providing equal education opportunity and full participation for persons with disabilities. It is HU’s policy that no qualified person be excluded from participating in any HU program or activity, be denied the benefits of any HU program or activity, or otherwise be subject to discrimination regarding any HU program or activity. Should you potentially require an accommodation under the ADA to participate in this program, please email ProfessionalEd@HarrisburgU.edu. Please send your request for an accommodation at least 5 business days in advance of the event or program.