Class meets virtually via Microsoft Teams, (1) day per month, from 9:00 am – 4:00 pm, ET

Module 1: What is Digital Transformation
Recognition and awareness of Digital Transformation is essential to serve Business Decision Makers so they can shape their organizations to apply the most innovative approaches to engage customers and employees:

• Why do organizations, both Public and Private, need to think about how Digital Technology can enhance the
  Employee/Citizen/Customer experience.
• Asking the right questions to determine strategy, tactics, and operational processes to empower the business by evaluating
  Digital Transformation capabilities.
• Digital Technology Thinking – how does an organization think differently to create a business centric digital strategy

Module 2:  Building a Business Centric Digital Transformation Culture & Organization
Developing Business Centric Thinking and Enablement Strategy:

• Defining the “Business” Technology supported by IT (roles) to create the collaboration synergy required to be successful
  by Identifying the proper resources, skillsets, and business stakeholders both internal and external to the organization.
• Executing a Digital Transformation Strategy by following an action plan and business driven road map that involves key
  stakeholders across the organization that will invoke governance and lead to a transformational culture.
• How the business-driven Digital Transformation revolution requires an innovation / collaboration culture to be successful by
  instilling an ideation framework that allows organizations to enhance business processes.

Module 3: Driving the Transformational Journey
Understanding that the overall transformational journey must include the experiences of all stakeholders and not just be limited to the customer.

• Identifying the stakeholders that have a role in the desired outcome, and defining, mapping, and improving that experience.
• Simplifying the user journey by leveraging the digital world to gain the desired business results and reducing friction within
  the experience.
• Thought, process, and Culture Transformation utilizing Emotional Intelligence and Organizational Awareness that allow for
  successful change within an organization.

Module 4: Garnering Sponsorship from Key Roles in the Organization
Influencing the organization’s key leaders to adopt a transformational mindset:

• Developing executive sponsorship to create governance and ownership throughout the organization to reinforce the Digital
  Transformation culture.
• Building relationships, formalizing steering committees, prioritizing projects, defining KPIs, and the processes to achieve
  success.
• Developing and delivering a business case to justify the investments surrounding transformation by using both internal and
  external resources to accomplish goals.

Module 5: Practical Transformational Applications for Focused Business Empowerment
What are the pitfalls and limitations of digital transformation and the current technologies available:

• Cross functional understanding of technology in this process and understanding scaling capabilities for any size
  organization.
• Career paths for Digital Transformation thinkers, professionals, and champions.
• Defining key functional areas for Digital Transformation (I.e., DevOps, MarTech, FinTech, HRTech, LogisticsTech.)

Month 6: Capstone and Graduation – Course objectives are synthesized into an applied project – for example: the student will develop a written maturity assessment report including an executive summary and formal classroom presentation describing results and an action plan.

To be considered for the Digital Transformation Certificate Program, an employee must be nominated by their supervisor and be recognized for the following:

• Currently serving in or tracking toward a leading role with responsibilities tied to advancing Digital Transformation within their respective organization.
• Direct exposure and access to their organization’s strategy and executable tactics surrounding Digital Transformation
• Notable experience serving in a key role required to lead people, manage processes, and implement initiatives (or projects) that have an enterprise reach.

Each participant is expected to complete the Capstone project outlined in the “Curriculum” section.

Some sessions will require pre-readings such as articles, case studies, or research.  Significant preparation time is not expected, given attendees have a “day job.”

Attendance at a minimum of 90% of the sessions is required.

A Certificate of Completion will be awarded at the end of the program as long as the student has fulfilled all requirements and presented a Capstone Presentation.

2024 TUITION FEES*

• For-profit organizations (private-sector):$2,950
• Non-profit organizations and government (public-sector): $2,350

*Those accepted into the program or their organizations are responsible for the per-participant cost of the program.  Tuition fee is not collected at time of application.  Accepted applicants of the program will receive a tuition invoice at a later date.

Candidate Application

Candidates will complete an application form to present their learning goals, past experiences, expertise, and knowledge they will bring to the cohort for consideration.  [CLICK ON “APPLY NOW” AT THE BOTTOM OF THIS PAGE]

Required: Letter of Support/Recommendation
A letter of support/recommendation is also required from the candidate’s supervisor.

Candidates should provide the following information to their supervisor for letter submission:

The letter should include current position and responsibilities of the applicant, along with skills, knowledge, and any special projects for which the applicant is responsible.

The letter should be addressed to “DTCP Directors” and emailed to ProfessionalEd@HarrisburgU.edu with the subject line as, “DTCP Nomination Letter for [YOUR FIRST AND LAST NAME]”

Note: Your application will not be considered complete until your letter of support/recommendation has been received. 

Acceptance Notification

Applicants will be notified whether they have or have not been accepted into the program. At that time, accepted applicants will receive full course details and information on Orientation.

See the specific deadlines under “Next Cohort” at the bottom of the page.