PMGT 550 Quality Management and Continuous Improvement

The student will be introduced to how quality improvement techniques and quality management can be used to support organizational initiatives such as projects and operations. This includes quality planning, quality assurance and quality control. Statistical topics will also be discussed and linked to the Lean Six Sigma methodology to improve quality, productivity, and the competitive position. This course will also cover the relationship and overlap of project management and quality management using standards from the Project Management Institute and the International Standards Organization.