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About the Course

The IT Managers (ITM) Certificate Program focuses on the management aspects of information technology and is designed to:

Empower IT Managers with the needed management and leadership skills essential for senior IT Professionals.

Provide information and tools to lead their organization; manage their team effectively; and support the organization’s leadership in executing key objectives

Led by program facilitators, individual seminars are presented by subject matter experts, and include guest speakers, panel discussions and interactive group exercises.

The IT Managers (ITM) Certificate Program is part of the overarching IT Leaders (ITL) Program, which includes the IT Executives Program. The combined program provides many benefits, including the opportunity for IT Executives and IT Managers to interact during many educational sessions, as well as, breaks and lunches. Interaction and collaboration between IT Executives and IT Managers provide a better understanding and perspective of each other’s role.

Wherever relevant, topics will be addressed in the context of planning and response to unexpected events. Lessons learned from those in class will further enhance the knowledge of ITL attendees.

Target Audience

The IT Managers Certificate Program is specifically designed for employees who currently serve or aspire to serve in positions focuses on managing the delivery of IT services and projects within their respective organizations.


The curriculum reflects the input of those who serve or have served in the most senior IT positions in the private and public sectors.  Participants actively engage with presenters and colleagues on topics important to IT Managers in today’s workplace.

Learning Methods

The course is comprised of presentations, group exercises, networking, peer learning and a capstone class project.

Schedule and Topics Covered

Classes meet two (1.5) days per month (*except where otherwise noted)

Full days are held from 9:00 am – 4:00 pm.

Half-days are held from 1:00 pm – 4:00 pm.

  • Module 1: IT Leader’s Role in the Amazon Age
  • Module 2: Leadership Styles, Emotional Intelligence & Trusting Relationships
  • Module 3: Business Strategies & Strategic Planning Tools
  • Module 4: 360 Communications, Negotiation Techniques & Selling Your Ideas
  • Module 5: Data-Driven Decision Making for Leaders
  • Module 6: Understanding & Leading Organizational Change / Agile, Lean, & Project Management
  • Module 7: Continuity of Operations (COOP) / Cyber Security
  • Module 8: Digital Organizations, Innovation, & Emerging Technologies
  • Module 9: Capstone Presentation & Graduation*

*IT Managers program meets for 2 full days.

Pre-Requisites (Qualifications)

In order to be considered for the IT Managers program, an employee must be nominated by their organization’s CIO/IT Manager or other senior executive and have:

  1. Mid to upper level Management classification; AND
  2. Two years’ or more experience in IT operations or managing projects in the following core functional areas: application development, project management, computing and network, information systems security, or telecommunications.

Expectations & Class Attendance Policy

Some sessions will require pre-readings such as articles, case studies, or research.  Significant preparation time is not expected, given attendees have a “day job.”

Attendance at a minimum of 90% of the sessions is required.

Certificate of Completion, Credits & PDUs

Graduates of this program will earn Harrisburg University’s Information Technology Manager Certificate of Completion.

Graduates of the course will also be awarded six (6) academic credits that can be applied to a Master’s degree at Harrisburg University.

Professional Development Units (PDUs)
Graduates of the program are eligible for up to 135 Professional Development Units (PDU) through the Project Management Institute (PMI).

Registration Fees & Policies


  • For-profit organizations (private-sector): $2,965
  • Non-profit organizations and government (public-sector): $2,365

Organizations are responsible for the per-participant cost of the program.  Payment is due after being admitted into the program.

Payment is not due upon application. It is due upon acceptance into the program, with invoices emailed with acceptance letters.

Should COVID-19 mitigation efforts end and CDC guidelines change allowing the course to be offered in person, the tuition would cover any meals provided.

Parking and lodging are not included in the tuition fee.  Students are responsible for parking and lodging costs.

For information on parking in the Harrisburg University garage, and to view current hourly rates, please visit Standard Parking’s website at:

Application Process

The application process consists of these steps:

1. Candidate Application

To apply, candidates should:

  • Be prepared to answer questions about their learning goals, past experiences, expertise, and knowledge they will bring to the cohort.

Note: Candidates will not be prompted to submit payment as part of the initial application process.

2. Nomination Letter

A nomination letter is required for each candidate, meeting the following criteria:

  • Written by the candidate’s sponsor, who is a member of senior leadership
  • Includes the nominee’s current position, responsibilities, skills, knowledge, and any special projects for which the nominee is responsible
  • Is addressed to “IT Managers Program Directors”

Letters should be emailed as follows:

The deadline for nomination letters is the same as applications.

3. Acceptance Notification & Payment

Applicants will be notified regarding whether they have or have not been accepted into the program.
At that time, all accepted participants will receive an invoice for the course, which can be paid by check, credit card, or ACH deposit. Payment is typically due within two months.
See the specific deadlines under “Next Cohort” at the bottom of the page.

Graduate Testimonials

“The course has made me examine the kind of leader I am, how I manage, and whether I communicate enough of effectively. I have learned many new things I can apply to all of these aspects.”

“This was one of the best training courses I have ever taken in my career – not just at CWOPA but in general. Not only is it a good ‘general’ training for any manager or leader, but it is very specifically tailored to IT Managers and there are no other training’s offered locally that compare in content or quality.”

“I’ve been able to apply techniques learned in class to change my approach on how to manage my team and the diverse skillsets and work styles.”


The 2022-2023 Program will be delivered Virtually, via Microsoft Teams.

Please note: Class times are in Eastern Time.

Next Cohort

Application deadline:
September 26, 2022

All applications and nomination letters are due by this date.

See the “Application Process” above for detailed information.

Acceptance Notification:
Friday, August 19, 2022

All applicants will be notified of whether or not they have been accepted into the program.

Class Dates

Student Orientation – Monday, October 3, 2022
1:00 pm – 4:30 pm (Eastern)

Module 1* – Wednesday/Thursday – October 12-13, 2022   (Note: M1 falls on a Wednesday/Thursday)
Module 2 – Thursday/Friday – November 17-18, 2022
Module 3 – Thursday/Friday – December 15-16, 2022
Module 4 – Thursday/Friday – January 19-20, 2023
Module 5 – Thursday/Friday – February 23-24, 2023
Module 6 – Thursday/Friday – March 23-24, 2023
Module 7 – Thursday/Friday – April 20-21, 2023
Module 8 – Thursday/Friday – May 18-19, 2023
ITE Capstone Presentations & BRM Capstone Presentations – June 5 – June 8, 2023
ITM Class Presentation & Graduation – Friday, June 9, 2023.
PA Capital

Our Centers and Institutes The Government Technology Institute (GTI)

Harrisburg University’s Government Technology Institute is a driving force in educating IT Leaders, empowering them with increased skills to make “Good Government Great Government.” GTI connects government technology leaders with the expertise of its sponsors, as well as Harrisburg University faculty and advisors. Through its education, training, resources, and networking, Government Technology professionals use GTI to explore and collaborate on successful, cost-effective technology solutions.

Under the leadership of GTI Executive Director Charlie Gerhards, the GTI and its affiliated centers support learning, IT innovation, entrepreneurship, and intergovernmental collaboration that enhance the management, and leadership skills of the government workforce involved in information technology.

GTI Sponsors
ADA Statement: HU is committed to providing equal education opportunity and full participation for persons with disabilities. It is HU’s policy that no qualified person be excluded from participating in any HU program or activity, be denied the benefits of any HU program or activity, or otherwise be subject to discrimination regarding any HU program or activity. Should you potentially require an accommodation under the ADA to participate in this program, please email Please send your request for an accommodation at least 5 business days in advance of the event or program.

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