PM 305 Negotiating Techniques: Getting

Are you getting what you want and need from your negotiations? Are you losing, caving in, or giving away too much? Negotiations are an integral part of what we do daily not only in our work environment, but also in our personal lives. Knowing how to negotiate successfully will improve your interactions with customers, coworkers, and even family members. For many jobs, strong negotiating skills become a significant contributor to success. Informal negotiations occur in many settings, whether you are trying to satisfy a customer, acquire services or resources, or balance assignments and priorities, the ability to negotiate an acceptable outcome is a skill and an art.