MG 105 Consulting for Analytics and

Goal: To support the organization’s strategic goals, this course aims to positively impact the attainment of key performance indicators for the Analytics and Reporting group by enhancing the capabilities of Data Analysts to: Improve their use of skills and knowledge of consulting and client-focused solution development Interact with internal clients with strong communications and interpersonal skills Apply an analytical process to custom report writing. Learning Objectives: Upon successful completion of training, participants will be able to: Understand the organizational context and role of analytics consulting at CBC Understand critical issues affecting needs assessment, including internal and external audiences and business implications Apply techniques for requirements gathering Apply techniques for analysis of information Apply problem solving techniques Identify, develop and deliver client-focused solutions Think and design systemically and with reusability in mind Manage client-consultant interactions Evaluate solution effectiveness and client satisfaction; manage trouble-shooting and changes